Frequently Asked Questions
Everything you need to know about your favorite Red Dragons gear.
When will my order be shipped?
Standard domestic orders are processed within 3-5 business days. International shipping times vary by location, but you will receive a tracking number as soon as your package leaves the Racecourse Ground.
Can I return a personalized jersey?
Unfortunately, we cannot accept returns or exchanges on jerseys that have been customized with specific names, numbers, or league patches unless the item is faulty.
Do you ship Wrexham AFC merchandise internationally?
Yes, we ship worldwide! Whether you are in Wrexham or the United States, you can show your support. Shipping rates and customs duties are calculated at checkout based on your destination.
How do I know which size to order?
Our kits generally follow a standard athletic fit. We provide a detailed size guide on each product page to help you compare measurements before making a purchase.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.
How should I care for my official team kit?
To preserve the quality of the fabric and heat-pressed crests, we recommend washing your jersey inside out on a cold cycle and hanging it to dry. Avoid ironing directly over the sponsors or numbers.